At wen63, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player under Philippine data privacy law.
wen63 is committed to handling your personal information with transparency, care, and full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Every piece of data transmitted between your device and the wen63 platform is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
wen63 processes all personal data in accordance with the Philippine Data Privacy Act of 2012 and the implementing rules and regulations issued by the National Privacy Commission (NPC). Your rights as a data subject are fully respected.
wen63 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the wen63 platform and to comply with our legal obligations.
As a wen63 player, you have the right to request a copy of the personal data we hold about you at any time. You may also request corrections to inaccurate data or ask us to delete your data, subject to our legal retention obligations.
wen63 uses cookies and similar technologies only to improve your experience on the platform — for session management, preference storage, and analytics. We do not use cookies to track you across unrelated third-party websites.
Personal data collected by wen63 is stored on secure servers with access controls, firewalls, and regular security audits. Only authorized wen63 personnel with a legitimate need to access your data are permitted to do so.
wen63 ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the wen63 platform (the "Platform"). This Privacy Policy describes how wen63 collects, uses, stores, shares, and protects your personal information when you access or use our website and services.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). By registering for a wen63 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
If you do not agree with any part of this Privacy Policy, please discontinue your use of the wen63 Platform and contact our support team to request account closure.
For the purposes of the Philippine Data Privacy Act of 2012, wen63 is the personal information controller responsible for the personal data collected through the Platform. wen63 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data privacy laws.
If you have any questions or concerns about how wen63 handles your personal data, or if you wish to exercise any of your data subject rights, please contact us using the details provided in Section 14 of this Policy.
When you create a wen63 account, we collect the following information:
To comply with Philippine anti-money laundering regulations and to verify your identity, wen63 may request copies of government-issued identification documents, such as your PhilSys ID, passport, driver's license, SSS/GSIS ID, PRC ID, or Voter's ID. We may also request a selfie or proof-of-address document.
When you make deposits or request withdrawals, wen63 collects transaction-related information, including your GCash or PayMaya mobile number, bank account details (account name and number), and transaction history. We do not store full debit card numbers on our servers.
wen63 records your gaming activity on the Platform, including games played, wagers placed, wins and losses, session duration, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory compliance.
When you access the wen63 Platform, we automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, referring URL, and pages visited. This data is used for security monitoring, fraud prevention, and platform optimization.
If you contact wen63 support via live chat or email, we retain records of those communications, including the content of your messages and the date and time of contact, for quality assurance and dispute resolution purposes.
wen63 collects personal data through the following means:
wen63 uses the personal data we collect for the following purposes:
Note: wen63 will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Philippine Data Privacy Act of 2012, wen63 processes your personal data on the following legal bases:
wen63 shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors (GCash, PayMaya, and partner banks), identity verification providers, game software suppliers, cloud hosting providers, and customer support platform operators. All service providers are contractually required to process your data only on wen63's instructions and to maintain appropriate security standards.
wen63 may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, and disclosures to PAGCOR or other gaming regulatory bodies.
In the event of a merger, acquisition, or sale of all or part of wen63's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
wen63 does not sell, rent, or trade your personal information to any third party for their own independent marketing or commercial purposes. Any sharing of data is limited to what is strictly necessary for the purposes described in this Policy.
Your data stays with wen63 and its trusted partners only. We do not share your information with advertisers, data brokers, or unrelated third parties.
wen63 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required, wen63 will securely delete or anonymize it in accordance with our data disposal procedures.
Cookies are small text files placed on your device when you visit a website. wen63 uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on the Platform, maintain your session, remember your preferences, and gather analytics data.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the wen63 Platform. Instructions for managing cookies are available in the help documentation of your browser.
wen63 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While wen63 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, wen63 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Your responsibility: You also play a role in keeping your wen63 account secure. Never share your password with anyone, use a strong and unique password, and contact wen63 support immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by wen63:
To exercise any of these rights, please contact the wen63 support team using the details in Section 14. We will respond to all verified data subject requests within fifteen (15) business days, in accordance with NPC guidelines.
The wen63 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. wen63 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on the wen63 Platform, please contact our support team immediately so that we can investigate and take appropriate action.
Gambling is addictive. Know when to stop. wen63 is committed to keeping minors safe and to promoting responsible gaming among all adult players.
wen63 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. The date of the most recent revision is indicated at the top of this document.
When material changes are made to this Privacy Policy, wen63 will notify registered players via a prominent notice on the Platform or by other appropriate means. Your continued use of the Platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how wen63 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by wen63, please contact our Data Privacy Officer or support team through the following channels:
Our support team includes Filipino-speaking agents available around the clock. We aim to acknowledge all privacy-related inquiries within 24 hours and to resolve them within fifteen (15) business days.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
For account-related privacy requests — such as accessing your data, requesting corrections, or closing your account — you can also reach us directly through the live chat feature on the wen63 Platform for the fastest response.
Your privacy and security are our priority. Now that you know how we protect your data, join millions of Filipino players enjoying a safe and trusted gaming experience at wen63.
Must be 21 years or older to play. Gambling is addictive. Know when to stop.
Play Responsibly. wen63 Casino is strictly for players aged 21 and above, in accordance with Philippine gaming regulations. Gambling is addictive. Know when to stop. If gambling is affecting your life or the lives of people around you, please visit our Responsible Gaming page for self-exclusion tools, deposit limits, and support resources available to Filipino players.